
Angie O'Dowd
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app still not working, 6 months now. won't load anything. restarted my phone. uninstalled and reinstalled, you name it. it works on my desktop PC, but not on my phone.
26 people found this review helpful
Toluna corporate
February 17, 2025
We regret to hear about your difficulties. We recommend that you report any problems in detail to our support team so that we can best assist you. Please contact us via the Contact Us function in the app, on the website or by email at support@tolunahelpdesk.zendesk.com. Thank you very much.

protibhu ghosh
The main problem is that almost 99.99 % of the survey will show that ' we are looking for slightly different profiles ' , if that is the case why this survey is coming on my queue. I have reached out to the customer support multiple times, they don't have any clue for that. it's a frustrating survey app. This has been happening for the last one year and no action from the development team.
8 people found this review helpful
Toluna corporate
July 1, 2025
We're sorry to hear that your experience with our app is not at the level we would have liked. We strongly encourage you to report in detail any issue you might encounter to our support team so that we may properly assist you. They can be reached via the app's and site's Contact features, or by email at support@tolunahelpdesk.zendesk.com.

Kaustubh Parwal
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it's a fun and interesting app. it promised the rewards and it came. Can expect a little delay from the timeline but still, a good support team and surveys are kind of easy to find. Most important, the surveys are easy to complete and the interface is easy to understand.
Toluna corporate
July 21, 2025
Thank you very much for your support! Our helpdesk remains available via the app's and site's Contact features, or by email at support@tolunahelpdesk.zendesk.com for any questions or concerns you might have. Don't hesitate to get in touch!