4.8
1.78M reviews
1B+
Downloads
Content rating
Rated for 3+
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Start your journey with Samsung Galaxy here at Samsung Members.
Open up possibilities from connecting with other users, sharing a wealth of information,
and indulging in a variety of perks to exploring various device tips and experts' support.

■ Official brand news and latest Samsung Galaxy informations
■ Get insider tips to unlock the device's full potential
■ Connect and share with Samsung Galaxy users in the community
■ Access exclusive events and benefits available only on Samsung Members
■ Easily review device diagnostics (battery status, camera etc)
■ Pose questions directly to the experts and get 1-on-1 customer support

※ Availability and services offered above may vary by country and region

※ Note
This application requires network connection and additional charges may apply for network connection.

※ Privacy Policy
https://account.samsung.com/membership/policy/privacy
Updated on
Jul 1, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
1.75M reviews
Uncle-Jefe Levy
July 8, 2025
It needs to give you more than 10 seconds to. Uh, get your Bluetooth speakers out or your earbuds out. Put him in, so you can do the cast and some of the tests towards the end. They don't think I'll tell you exactly what you're supposed to do. I mean, like the battery, I mean, it just tells me about the battery. But if you go back it just wants you to redo it again.
8 people found this review helpful
Did you find this helpful?
Brian Magee
July 9, 2025
All tests except the wired headset was tested and found to be in working order. It would be good to be able to run this diagnostic app with more ease of access or even to know we have it pre-installed. This app is worth having as it puts mind at rest that your phone is working within its parameters. This is the first time ive used this app as I didnt know it was installed on the phone and found it very user friendly. Well worth having.
43 people found this review helpful
Did you find this helpful?
Prasad Nate
June 9, 2025
Helpful Support Hub for Samsung Users Samsung Members is a great resource for device tips, diagnostics, and getting help quickly. The community forums are active, and I appreciate the personalized support and exclusive benefits. Sometimes the app can be a bit slow or cluttered with too many promotions, but overall, it's a valuable companion for any Galaxy user. Just needs a bit of streamlining to be perfect!
168 people found this review helpful
Did you find this helpful?